Class 4 & Heavy Duty MOT, Servicing & Repairs

We offer MOT, Servicing and Repairs on all Class 4 vehicles with a Regular Service Bay plus a Coach Bay for Heavy Duty Vehicles.

Good morning. I would just like to express my gratitude at the level of service on Saturday. I would definitely recommen using your services again. Many Thanks. (September 2019, Mr Clarke)
Thank you for being the best bus driver and for putting up with all of us. You go above and beyond, and it doesn't go unnoticed. So a massive than you. (August 2019, Miss I)
Could you please pass on my thanks to the driver about the experience we had with our Jane Austen College trip to Overstrand yesterday. He was incredibly friendly and adaptable all day and would appreciate him being informed of our thanks. He made a rubbish day (in terms of weather) much easier. Thanks again. (April 2019, Mr M, Jane Austen College)
Just wanted to pass our thank for setting up the midi coach to Colchester Zoo at short notice last weekend. This was much appreciated and a good time was had by all. (July 2018, Mrs K, Datron Sports & Social Club)
I just wanted to say "Thank You" for your efficient and professional manner in which you dealt with the problem on the coach on the way back from our Great Yarmouth trip. All staff have commented on the quick response time and the polite manner it was dealt with, all the staff were a credit to your company. (July 2018, Mrs P, Hainford Primary School)
I would like to say a big thank you to you and all of your staff who were involved in providing buses for the Air Show over the weekend. Without exception, all of the driving staff carried out their duties professionally and with good humour even though we had to change the plan almost as soon as we started. (June 2018, Mr R)
Many thanks for the arrangements for our journey to Morston Hall. Everything worked perfectly and your driver Scott was very courteous, helpful and a safe driver. With best wishes. (June 2018, Mr T)
I just wanted to say a huge thank you to Mike, our bus driver today. He was really happy and cheerful and provided us with excellent service. We also felt very safe with his driving, he seemed very knowledgeable and confident. We will certainly use Dolphin Coaches again! (January 2018, Miss C)
Just wanted to say a big thank you to the driver of the bus on the Thorpe High School schedule. My daughter has epilepsy and suffered a seizure this morning, your bus driver called for an ambulance and kept both her and all the other students safe. As a parent, it's a real comfort to know that your employee managed this unexpected and sometimes unnerving situation in a very professional and caring manner. (November 2017, Mrs B)
Thank you for the fabulous service you provided on our wedding. The guests were very complimentary saying the coach was clean, comfortable and on-time. (September 2017, Mr & Mrs G)
I just wanted to share some really positive feedback on your shuttle bus drivers from our helpers yesterday. Please extend our thanks to all of them. (September 2017, Mr F, UEA)
Just wanted to say a massive thank you for the bus hire on Saturday. The bus and driver were fantastic and all our guests loved the ride to our wedding reception so a bug thank you and will certainly be recommending this company. (August 2017, Mrs K)
Just a note to thank you and your excellent driver for th brilliant service given on Saturday. It all went according to plan thanks in part to your driver's timekeeping. I cannot thank you enough for helping to give us a wonderful day. (August 2017, Mrs G)
We just wanted to say a big thank you for the service provided for our school trip. Scott was absolutely fantastic. He made sure we arrived at each venue on time and was always nearby for pick up. We have done this trip for 6 years and this was by far the best service we have received. (July 2017, Mrs T)
On behalf of myself and my team I would like to say thank you to Mark our driver yesterday who looked after out journey very well to Newmarket Races. Excellent service as always. (July 2017, Mrs S, Archant)
The driver was early and waiting for us on both trips and was very friendly. Thank you! We will recommend you to everyone. (July 2017, Mrs D)
I wanted to say a that the service provided by both the coach drivers and limousine driver for my son's wedding on Saturday was excellent. They were cheerful and prompt, all of our guests commented about the excellent service we received and this added to the joyful mood of the day. (June 2017, Mr & Mrs E)
Just wanted to say a big thank you to you and to both drivers from Saturday, the feedback was great. (May 2017, Mrs W, Norfolk Yacht Agency Ltd)

Thank You for great service and an excellent driver, Dan. (September 2016, Mr L, Broadland Taverns Ltd)

We send grateful thanks to you for the brilliant trip to Legoland on Wednesday. The children had a wonderful day out and the staff could not praise Danny the driver enough for his excellent driving and attitude towards the children. Thank you again and we will definitely be in touch for future trips. (July 2016, Mrs C, Mile Cross Primary School)

I will be retiring next week and I would like to thank you for your helpful and highly professional service over the past few years. (July 2016, Mr C)

Following my retirement, I would like to thank you for your helpful and highly professional service over the past few years. (July 2016, Mr C)

Would you please pass on my thanks on behalf of our members to your drivers, Melvin and Paul. They were both friendly and helpful and were quite unflappable when our departure from Norwich was halted by a parade of horse-drawn brewer's drays, which added to the excitement of the day. My thank on behalf of the EASA. (July 2016, Mr W, Ecclesiastical Architects & Surveyors Association)

Thank you all, especially Scott and Stan for the first class job you did for us on Monday. We will use you again and recommend you highly. (July 2016, Mr Mike Rigby MP)

We just wanted to say a big thank you for driving our sons to school and back for the last few years. We appreciate your patience and wish you all the best. (June 2016, Mr & Mrs T)

On behalf of the Partners and staff, I would just like to thanks Dolphin and in particular our driver for the prompt and efficient service provided for our staff outing to Horning on Saturday evening. Everything went smoothly and we had a lovely time. Thank you so much. (May 2016, Mrs F, St Stephens Gate Medical Practice)

I would like to thank you for hiring us a first class coach & driver. We found your driver to be very pleasant and accommodating with a good sense of humour. We were pleased to learn John was a Paramedic! We have made provisional enquiries for a holiday at Potters next year, so expect to require your services again. Kind regards and many thanks. (May 2016, Mr S)

Just to let you know that our German visitors and I were very happy with the service. Thanks very much. (May 2016, Mrs A, Care4free.net)

Biggest thank you to you and all the drivers who drove us this morning. Especially those who came in especially for the trip. Thank you ever so much!! (April 2016, Mrs H, UEA)

I just want to thank you all for making our trip to Hartlepool such an enjoyable day. Especially your driver who couldn't have been more helpful. It was a great day out that we all enjoyed. (March 2016, Mrs B)

We would like to send our appreciation and thanks to you for bringing our clients back to Essex and the driver who looked after our staff on the day. (November 2015, Mrs N)

Just wanted to say a bit thank you for the excellent service Dolphin delivered yesterday for our Sponsored Walk. Please pass on our thanks to your drivers. (October 2015, Mr C)

I just wanted to thank you for the Open Top Bus we had yesterday for my son and his friend's birthday. The bus was beautiful and clean, the children had a fabulous time and the tour through Castle Meadow and St. Stephens on the way back for the children to sing and show off their trophies was the icing on the cake. It was a fabulous service and one that I would highly recommend. (September 2015, Mrs I)

Thank you to your company and especially your driver that took a group of 13 of us to Newmarket from Carrow Road. He is a credit to your company, very polite and patient with all of the passengers and even added additional stops when dropping us off home which saved us waiting in the pouring rain. (July 2015, Miss M)

Many thanks for the great service you provided for myself and my guests to Southend Airport and back. I hope to use you again sometime in the future. (July 2015, Mrs E)

I just wanted to drop you an email to thank you on behalf of Lowestoft Football Club. You have provided us with an excellent travel service this season, along with very helpful, enthusiastic and friendly drivers. Once we are aware of next season's fixtures and what division we are in, we will be in touch for 2015/16. (April 2015, Mr B, Lowestoft Town Football Club)

Just a note to thank you again for great bus service while in Norwich. Your bus drivers are great to work with. Working with companies like Dolphin makes our trips so much more enjoyable when we don't have to worry about transport - it's just there, cheerful and prompt. We will be in contact again next year! (March 2015, Ms A, Toronto Lynx)

I just wanted to thank you for the transport for me and our students last Friday. The driver Jonathan was excellent, really helpful, flexible and a mine of information. Please pass on our thanks to him. (March 2015, Mr S-H, UEA)

Your company provided a coach during the World Bowls Tournament on the 13th & 17th January. This letter is to thank Dolphin Travel for the excellent service you provided, I had every confidence that the transport arrangements were in good hands. The drivers were very polite and assisted as necessary throughout. The journeys were relaxing and we reached the destinations in good time. We look forward to your services again. (January 2015, Mr. H)

Just to let you know how happy we were with Scott's driving yesterday. He was brilliant, friendly and helpful, on time and he made great time during the day. He knew his way around and nothing was too much trouble. We will certainly recommend your company to others and will be in touch about our needs in the future. (January 2015, Mr. B)

Hi, just wanted to say Melvyn was fantastic yesterday. (December 2014, Mrs. L)

Just wanted to say that Nigel is a very competent and helpful driver, thanks for our trip to London City Airport on 22nd December. (December 2014, Mr. S)

Would just like to thank Nigel for the trip to Hyde Park winter wonderland on Sunday. He was very attentive to everyone's needs, drove very sensibly and we all felt very safe. My family thoroughly enjoyed the day. (December 2014, Mrs G)

Just wanted to give a compliment to Nigel for hi cooperation and patience with me whilst I was trying to amend an incident that had occured with one of our clubs. Nigel was a fantastic help and a credit to your company. (October 2014, Mr. H, UEA)

Thanks for your two very good drivers for our journey to "Potters" and back. We had a quite a lot of mist to start with this morning and Scott was very good because he diverted from Elvedon where there was once again the big hold up and bypassed Bury St Edmunds. So once again thank you and we have booked for potters next year. (September 2014, Mrs. W)

I would like to take this opportunity to thank you, your company and your driver Andy for the service you provided for us and our group of friends on our trip to Newmarket races on Friday. Andy was very friendly and helpful and did everything he could to oblige us and thanks for returning our camera. (July 2014, Mr. M)

Just a quick thank you for your excellent service today. The driver was really friendly and professional. Looking forward to using you again next term. (June 2014, Mr. S, City College)

Just a quick note to compliment your company on a fantastic service to UEA today. I would like to express my thanks to the driver who was extremely welcoming and friendly with both staff and students. (June 2014, Mrs. N, Sewell Park College)

Just wantd to drop you an email to say how pleased we were with your company and the Driver Melvyn. We are already planning our next trip and would like to book with you again when we have organised a date. (June 2014, Mrs. D, Norfolk and Norwich University Hospital)

I just wanted to say a huge thank you for our coach on Friday. Please pass on our thanks to Scott our driver who was very helpful and ever patient with our party of people. (December 2013, Mrs. C, Tro Group)

Driver was excellent and couldn't have done more for us. (October 2013, Mrs. B)

I would like to express my appreciation of your team for our trip to Easton College. Very professional helpful driver and assistant, all the Brownies and Rainbows had a great time. (October 2013, Mrs. M)

We had a very good trip to Bletchley Park, thanks goes to John our driver. (October 2013, Mrs. H, UEA)

Thank you so much for your efficiency and for sending John to drive us who not only is a nice man, but very helpful also. (September 2013, Mrs. L, Winchester Tower Community Association)

A big thank you for a great service and please give your driver a big thank you. He was fantastic with the young people and we will certainly call upon his services again. (September 2013, Mrs. M, The Base Norwich)

Please pass on our thanks to Danny for being an "extra special" coach driver. (July 2013, Mrs. B, Connects & Co)

I am writing to say a massive thank you to our driver who drove 38 pupils to Wembley on Saturday. He was great with the kids, really friendly and flexible, and a pleasure to have as our driver. (September 2013, Mrs. F, Magdalen Gates Primary School)

We were very pleased with the service we received, our driver was polite and friendly and got us where we needed to be safely and on time. (March 2013, Mrs. G, Norwich City Council)

My wife has asked me to pass on her thanks for the hire of the coach last night. Everything went very well and it was a great evening...please pass on her thanks to your driver who was most helpful (March 2013, Mr B)

A quick thank you for the part you played in ensuring that our Cathedral Guides had a great day out on Wednesday. All timings went to plan and we were in safe hands with Jimmy. (April 2013, Mr B)

This is just to say that yesterday's trip from UEA to Oxford went off very well, and I would like to commend the driver, Ian, who not only drove well but was also a very accommodating person. We will use you again. (April 2013, Prof H, UEA)

I am writing to compliment your excellent service. The coach was clear, comfortable and arrived on time. I would especially like to commend your driver, Melvyn who was a star. He was friendly, welcoming and very comfortable with the excited children. He took us on a mini sightseeing tour on route to the British Museum pointing out interesting sights and was very relaxed about our need to count and re-count children. (May 2013, Mrs H)

I just wanted to say what an absolute pleasure it was working with you and your driver yesterday. Lovely chap, very funny, very helpful and amenable. Thanks again, I won't hesitate to recommend you. (June 2013, Mrs. J)

The day went well, the smaller coach was fine for the 23 people who came on the trip. Also the driver was very friendly and helpful, allowing us to stop part way and finding a good drop off and pick up point in Lincoln. All who came along enjoyed the day, and hope to travel with your company again. (June 2013, Mrs B, UEA)

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2 Swanton Road,

Norwich. NR2 4LR

01603 400400

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